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    Cellebrite lower off Serbia citing abuse of its cellphone unlocking instruments. Why not others?

    Naveed AhmadBy Naveed Ahmad20/02/2026Updated:20/02/2026No Comments4 Mins Read
    cellebrite


    Final yr, the cellphone hacking device maker Cellebrite introduced it had suspended Serbian police as prospects, after human rights researchers alleged native police and intelligence companies used its instruments to hack into the telephones of a journalist and an activist, and plant spyware and adware. 

    This was a uncommon instance of Cellebrite publicly slicing off a buyer following documented allegations of abuse, citing Amnesty International’s technical report for its resolution. 

    However following latest comparable accusations of abuse in Jordan and Kenya, the Israeli-headquartered firm responded by dismissing the allegations and declining to decide to investigating them. It’s unclear why Cellebrite has modified its strategy, which seems opposite to its earlier actions.

    On Tuesday, researchers at The College of Toronto’s Citizen Lab published a report alleging the Kenyan authorities used Cellebrite’s instruments to unlock the cellphone of Boniface Mwangi, a neighborhood activist and politician, whereas he was in police custody. In another report from January, the Citizen Lab accused the Jordanian authorities of breaking into the telephones of a number of native activists and protesters utilizing Cellebrite’s instruments. 

    In each investigations, the Citizen Lab, a company that has investigated abuses of spyware and adware and hacking applied sciences all over the world, primarily based their conclusions on discovering traces of a particular software linked to Cellebrite on the victims’ telephones. 

    The researchers mentioned that these traces are a “excessive confidence” sign that somebody used Cellebrite’s unlocking instruments on the telephones in query, as a result of the identical software had been beforehand discovered on VirusTotal, a malware repository, and was signed with digital certificates owned by Cellebrite.  

    Different researchers have additionally linked the same application to Cellebrite.  

    “We don’t reply to hypothesis and encourage any group with particular, evidence-based issues to share them with us straight so we are able to act on them,” Victor Cooper, a spokesperson for Cellebrite, advised TechCrunch in an electronic mail. 

    When requested why Cellebrite is performing otherwise from the Serbia case, Cooper mentioned “the 2 conditions are incomparable,” and that, “excessive confidence shouldn’t be direct proof.”

    Cooper didn’t reply to a number of follow-up emails asking if Cellebrite would examine the Citizen Lab’s newest report, and what, if any, variations there are with its case in Serbia.

    Contact Us

    Do you might have extra details about Cellebrite, or different comparable corporations? From a non-work gadget, you possibly can contact Lorenzo Franceschi-Bicchierai securely on Sign at +1 917 257 1382, or by way of Telegram, Keybase and Wire @lorenzofb, or by electronic mail.

    In each its Kenya and Jordan investigations, the Citizen Lab reached out to Cellebrite prematurely of publishing the experiences to offer the corporate with a proper to reply. 

    In response to the Jordan report, Cellebrite said that “any substantiated use of our instruments in violation of human rights or native regulation will end in speedy disablement,” however didn’t decide to investigating the case and declined to reveal particular details about prospects. 

    For the Kenya report, nonetheless, Cellebrite acknowledged receipt of Citizen Lab’s inquiry however didn’t remark, in response to John Scott-Railton, one of many Citizen Lab researchers who labored on the Cellebrite investigations. 

    “We urge Cellebrite to launch the particular standards they used to approve gross sales to Kenyan authorities, and disclose what number of licenses have been revoked previously,” Scott-Railton advised TechCrunch. “If Cellebrite is critical about their rigorous vetting, they need to haven’t any drawback making it public.”

    Following earlier experiences of abuse, Cellebrite, which claims to have greater than 7,000 regulation enforcement prospects all over the world, lower off relationships with Bangladesh and Myanmar, in addition to Russia and Belarus throughout 2021. Cellebrite beforehand mentioned it stopped selling to Hong Kong and China following U.S. authorities laws proscribing the export of delicate applied sciences to the nation. Native activists in Hong Kong had accused the authorities of utilizing Cellebrite to unlock protesters’ telephones.



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    Naveed Ahmad

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