Much like the internet did in the 1990s, AI is going to change the very definition of work. While change can be scary, if the last three years taught us anything, it can also be an opportunity to reinvent how we do things. I believe the best way to manage the changes ahead for employees … Read more
Since the all-new ChatGPT launched on Thursday, some users have mourned the disappearance of a peppy and encouraging personality in favor of a colder, more businesslike one (a move seemingly designed to reduce unhealthy user behavior.) The backlash shows the challenge of building artificial intelligence systems that exhibit anything like real emotional intelligence. Researchers at … Read more
Talk about customer service. On Wednesday, Google CEO Sundar Pichai posted on X about Google Calendar’s new feature to duplicate events — an addition that was specifically requested by Stripe co-founder John Collison last month, also via an X post. On July 5, Collison asked if Google Calendar users could get a Ctrl-click option that … Read more