Microsoft’s AI chatbot Copilot will now not be out there on WhatsApp after January 15, the corporate has shared. After that date, customers on WhatsApp received’t be capable to chat with the AI until they change to Microsoft’s personal Copilot cellular apps or use the chatbot by way of the web.
The corporate explained it’s eradicating Copilot from the favored messaging app to adjust to WhatsApp’s revised platform insurance policies, which had been introduced final month.
On the time, the Meta-owned messenger mentioned it will now not help general-purpose AI chatbots from utilizing its WhatsApp Enterprise API to serve their prospects. As an alternative, it wished to order these assets for different varieties of companies. This transformation doesn’t imply that companies can’t use AI to serve their very own prospects. It does, nonetheless, put an finish to WhatsApp being a channel for AI chatbot distribution, which is able to influence corporations like Microsoft, OpenAI, Perplexity, and others.
OpenAI had already announced its plan to wind down its WhatsApp integration in January.
Sadly for Copilot customers on WhatsApp, their chat historical past isn’t being preserved once they make the transfer to Microsoft’s platform as a result of the entry to the chatbot on WhatsApp was unauthenticated. Microsoft recommends customers who must retain their conversations for future reference export them utilizing WhatsApp’s built-in instruments earlier than the January 15 deadline.
