When Nigel Morris tells you he’s fearful concerning the financial system, you hear. As trade observers know, Morris co-founded Capital One and pioneered lending to subprime debtors, constructing an empire on understanding precisely how a lot monetary stress the common American can deal with. Now, as an early investor in Klarna and different buy-now-pay-later corporations like Aplazo in Mexico, he’s watching one thing that makes him deeply uncomfortable.
“To see that individuals are utilizing [BNPL services] to purchase one thing as primary and basic as groceries,” Morris instructed me on stage at Web Summit in Lisbon this week, “I feel is a reasonably clear indication that lots of people are struggling.”
The statistics again up his unease. Purchase-now-pay-later providers have exploded to 91.5 million customers in the US, based on the monetary providers agency Empower, with 25% utilizing the providers to finance their groceries as of earlier this 12 months, based on survey data launched in late October by lending market Lending Tree.
These aren’t the discretionary purchases — the designer luggage and newest Apple headphones that BNPL was marketed for initially. Debtors aren’t paying it again, both. Based on Lending Tree, default charges are accelerating: 42% of BNPL customers made at the least one late cost in 2025, up from 39% in 2024 and 34% in 2023.
Storm clouds on the horizon
This isn’t only a client finance story; it’s a canary within the coal mine for the whole venture-backed fintech ecosystem and past. It factors to what may develop right into a major problem — one which echoes the warning indicators that preceded the 2008 monetary meltdown aside from one factor: it’s largely invisible.
Most BNPL loans aren’t reported to credit score bureaus, creating what regulators name “phantom debt.” Which means different lenders can’t see when somebody has taken out 5 completely different BNPL loans throughout a number of platforms. The credit score system is flying blind.
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“In a world the place, if I’m a buy-now-pay-later supplier, and I’m not checking bureau information, I’m not feeding bureau information, I’m oblivious to the truth that Nigel might have taken out 10 of this stuff within the final week,” Morris defined. “[That’s] completely true.”
The numbers which can be accessible are each ugly and dated. Client Monetary Safety Bureau information printed in January of this 12 months — after the company issued market monitoring orders to main BNPL suppliers together with Affirm, Afterpay, and Klarna — confirmed that roughly 63% of debtors originated a number of simultaneous loans in some unspecified time in the future throughout the 12 months, and 33% took out loans from a number of BNPL lenders.
The information additionally revealed that in 2022, one-fifth of shoppers with a credit score report financed at the least one buy with a BNPL mortgage, up from 17.6% in 2021; about 20% of debtors had been heavy customers originating a couple of BNPL mortgage on common every month, a rise from 18% in 2021; and the common variety of new loans originated per borrower elevated from 8.5 to 9.5.
The borrower profile is regarding: as of 2022, practically two-thirds had decrease credit score scores, with subprime or deep subprime candidates being authorized 78% of the time.
To be clear, BNPL isn’t but a systemic menace on the dimensions of the 2008 mortgage disaster. The whole market is measured in a whole lot of billions, not trillions. However the lack of visibility into this debt — mixed with its focus amongst already-stressed debtors — is value watching much more rigorously.
Certainly, provided that the financial system is worse now than three years in the past for a lot of subprime populations — significantly in auto lending — these numbers are doubtless larger now. Latest wage development has been positive, however the cumulative impact of 2021-2023 inflation hasn’t been absolutely recovered, and key stress indicators like auto delinquencies and long-term unemployment proceed to point out deterioration, based on USAFacts, a nonpartisan information initiative.
As for why the info isn’t more moderen, thank regulatory upheaval. Underneath the Biden administration, the CFPB tried to deal with BNPL transactions like bank card purchases, bringing them beneath Fact in Lending Act protections.
The Trump administration reversed course. In early Might, the CFPB mentioned it could not prioritize enforcement of that rule. Days later, CFPB appearing director Russell T. Vought rescinded 67 interpretive guidelines, coverage statements, and advisory opinions courting again to 2011, together with the BNPL rule. The company mentioned the rules supplied “little profit to shoppers” and positioned a “substantial burden” on regulated entities. (Translation: BNPL corporations lobbied efficiently.)
In actual fact, quickly after, the CFPB launched a brand new report with a surprisingly different message. Focusing solely on first-time debtors, the company mentioned clients with subprime or no credit score repaid their BNPL loans 98% of the time, and that there was no proof that BNPL entry causes debt stress.
The discrepancy between this rosy image and the 42% late cost charge reveals the info hole on the coronary heart of the issue: We at the moment don’t have good visibility into what occurs to debtors over time, particularly these juggling a number of BNPL accounts. The optimistic report checked out first-time customers; the regarding information comes from the whole consumer base.
New York in Might imposed licensing requirements on BNPL corporations to fill the void. However state-by-state regulation creates a patchwork that refined monetary corporations can simply navigate round.
Requested if he sees parallels between this second and 2008, Morris — who has stored his finger on the heart beat of all issues monetary as a fintech investor for the final 18 years — was cautious to not overstate the comparability.
“So I feel it’s a actual subject,” he mentioned of the financial system, selecting his phrases intentionally. “Should you take a half step again and we take a look at the U.S. client in the mean time, and now we have a variety of companies which can be in and round lending to this client — thus far, so good. Delinquency just isn’t rising but. Cost-offs should not rising but. However there’s clearly storm clouds on the horizon.”
He pointed to unemployment hitting 4.3%, its highest degree in virtually 4 years. He cited the “tumult round immigration and round tariffs and across the current authorities shutdown.” Small and medium companies “are very loath to take a position. Individuals have pulled again dramatically within the final 9 months given all that noise.”
Additionally within the combine is the tip of the coed mortgage cost moratorium — “the most important asset class exterior of mortgage,” Morris famous. Roughly 5.3 million debtors are in default and one other 4.3 million are in late-stage delinquency, based on a September Congressional Research Service analysis.
Morris is cautious to notice that the present scenario isn’t but a disaster. “Delinquency just isn’t rising but. Cost-offs should not rising but,” he acknowledged. However the mixture of things — phantom debt, rising unemployment, the tip of pupil mortgage forbearance, and regulatory rollback — creates circumstances the place issues may speed up rapidly.
The massive concern isn’t BNPL debt alone — it’s the cascading results. The Federal Reserve Financial institution of Richmond has warned that BNPL’s potential systemic threat comes from its “spillover effects onto different client credit score merchandise.” In different phrases, BNPL stress is an early indicator of broader client monetary misery.
What’s essential to grasp is that as a result of BNPL loans are usually smaller than bank card balances or auto loans, debtors are likely to prioritize holding them present, which suggests different, bigger money owed begin to default first. Somebody might need an ideal report on their 4 BNPL accounts whereas their bank card, automotive mortgage, and pupil mortgage all go delinquent.
Client lending takes ‘the mother take a look at’
Morris has lived either side of this equation. He revolutionized subprime lending at Capital One. Then he backed fintech startups making an attempt to disrupt the outdated guard, together with Klarna, which went public earlier this 12 months and at the moment boasts a $13.5 billion market cap, regardless that it’s barely worthwhile (together with as a result of it absorbs all of the default threat of debtors).
Given these years of insights, I requested him on stage: “The place is the road between catering to and serving to an underbanked inhabitants and enabling folks to dig a gap for themselves? Have these corporations crossed it?”
Morris appeared genuinely to wrestle with the query, telling the investor attendees who’d gathered to study from the dialog that it’s a “very, very tough query to reply. I feel that the position of the ethical compass in client lending may be very, crucial.”
He described “the mother take a look at” from his Capital One days: “If this concept was offered to your mom and he or she referred to as you up and mentioned, ‘Son, ought to I take this product?’ And in the event you can’t unequivocally say sure, it’s a superb product, you shouldn’t be providing it to the American folks.”
However once more, the issue is that BNPL corporations aren’t clear about their returns, and most companies don’t report back to credit score bureaus, which — along with making visibility into the them difficult — means debtors can’t use profitable reimbursement to entry lower-cost credit score.
That’s a part of the enterprise mannequin, by the way in which. “A few of these buy-now-pay-later corporations don’t need that to occur” — which means for his or her clients to construct up their credit score scores — “as a result of they don’t need the patron to graduate,” Morris mentioned.
Whereas Morris and I had been discussing these moral questions, the invisible downside he’s fearful about is getting exponentially larger, with BNPL bleeding into each nook of the monetary system, and the borders between this unregulated lending and conventional banking disappearing totally.
Klarna has been working as a licensed financial institution in Europe since 2017. Affirm now has practically 2 million debit cardholders who can finance purchases in bodily shops, bringing invisible installment debt into brick-and-mortar retail. Each corporations are built-in into Apple Pay and Google Pay, making BNPL as frictionless as tapping your cellphone.
To not be left behind, conventional finance is racing towards BNPL now, too. PayPal mentioned it processed $33 billion in BNPL spending in 2024, rising at 20% yearly. Main banks now let clients cut up purchases after the actual fact. By way of offers with cost processors like Adyen, JPMorgan Funds, and Stripe, Klarna’s providers now attain hundreds of thousands of retailers routinely. What began as a distinct segment checkout possibility is turning into embedded monetary infrastructure.
Morris sees this shift taking place all over the place. “Once I discuss to a few of these software program corporations that are actually embedding funds, lending and insurance coverage,” he instructed me, “and also you say, ‘Okay, 5 years from now, the place are you going to make your cash?’” the reply surprises even veteran traders like him. “They are saying, ‘You realize what, I feel I’m going to earn more money in embedded finance than I’m in my core software program.”
Continued Morris: “It begins off as a pleasant little add-on, however when the powers of {the marketplace} drive down the returns within the core enterprise, it’s usually these financing companies which have the best longevity and market energy.”
Put one other method, complete industries are quietly reworking from no matter they bought initially into monetary providers corporations, with all of the related dangers however usually with out the related oversight.
A second bubble?
However the true hazard lies in what’s coming subsequent, which is business-to-business BNPL. The commerce credit score market, the place suppliers lend to corporations shopping for their merchandise, represents $4.9 trillion in payables amongst American companies alone, per information cited by The Economist. That’s 4 instances bigger than the whole U.S. bank card market. And BNPL corporations, having conquered client lending, are actually shifting aggressively into this area.
When small companies acquire entry to BNPL, their spending will increase by a mean of 40%, based on B2B BNPL suppliers like Hokodo. It sounds nice for commerce till you understand what it means, which is extra debt, accumulating quicker, with even much less visibility than extra conventional client lending.
Certainly, the debt itself is being packaged and bought at a tempo that ought to alarm anybody who remembers 2008. Elliott Advisors final 12 months bought Klarna’s $39 billion British loan portfolio. In 2023, KKR agreed to purchase as much as $44 billion in BNPL debt from PayPal. As of June of this 12 months, Affirm had issued round $12 billion in asset-backed securities.
That is the subprime mortgage playbook enjoying out in actual time: slice up dangerous client debt, promote it to traders who consider they perceive the chance profile, and create layers of monetary engineering that obscure the place the precise publicity lies. Besides this time, numerous that underlying debt isn’t being reported to credit score bureaus.
My very own takeaway from my sit-down with Morris — and my analysis main into it — is that we’re watching two potential bubbles proper now, however just one is getting the eye it deserves, at the least in Silicon Valley, definitely.
The AI bubble has been dominating headlines in current weeks, as a rising quantity or folks query the $100 billion information facilities, sky-high valuations, and jaw-dropping enterprise rounds we’re seeing.
The BNPL scenario is completely different however no much less value watching. It’s invisible, calmly regulated, and affecting essentially the most susceptible People — which is roughly 40% of them. It’s folks financing their meals in 4 installments and up to date graduates juggling pupil mortgage funds with three completely different BNPL accounts.
The champagne is flowing so freely in sure sectors of the financial system that it makes this very huge downside straightforward to miss, however when client debt turns into unsustainable, there’s going to be numerous ache throughout the board, and VCs and their venture-backed companies can be amongst these to really feel it.
As Morris watches his BNPL investments from the opposite facet of the desk, he appears to grasp these warning signs higher than most. He’s not predicting a crash — he’s urging vigilance. The query is whether or not regulators will do something about it earlier than it’s too late.
